:root {
  --bg: #f6f4ef;
  --panel: #fffdf8;
  --ink: #1f2329;
  --accent: #086788;
  --line: #d7d0c4;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  color: var(--ink);
  background:
    radial-gradient(circle at 10% -20%, #ffe6b7 0, transparent 45%),
    radial-gradient(circle at 100% 10%, #dceeff 0, transparent 50%),
    var(--bg);
  font-family: "Segoe UI", Tahoma, Geneva, Verdana, sans-serif;
}

.shell {
  width: min(960px, 92vw);
  margin: 0 auto;
}

header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 1rem 0;
}

nav a {
  margin-left: 1rem;
  color: var(--accent);
  text-decoration: none;
  font-weight: 600;
}

.panel {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 1rem;
  margin-bottom: 1rem;
  box-shadow: 0 8px 20px rgba(40, 46, 56, 0.06);
}

label {
  display: block;
  margin-bottom: 0.7rem;
}

input, textarea, select, button {
  width: 100%;
  border: 1px solid #c4bdb0;
  border-radius: 8px;
  padding: 0.6rem 0.7rem;
  font: inherit;
}

button {
  background: var(--accent);
  color: #fff;
  cursor: pointer;
  font-weight: 600;
  width: auto;
}

.meta-grid {
  display: grid;
  gap: 0.8rem;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
}

.ticket {
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 0.8rem;
  margin-bottom: 0.7rem;
  background: #fff;
}

.ticket small {
  color: #5b5f66;
}

.message { min-height: 1.2rem; }

.filters {
  display: grid;
  gap: 0.6rem;
  grid-template-columns: 1.4fr 1fr 1fr auto;
}

.pager {
  display: flex;
  gap: 0.6rem;
  align-items: center;
}

pre {
  white-space: pre-wrap;
  margin: 0;
}

@media (max-width: 760px) {
  header { flex-direction: column; align-items: flex-start; }
  nav a { margin: 0 1rem 0 0; }
  .filters { grid-template-columns: 1fr; }
}